Tuesday 12pm, 26 September 2017


Consequences of implementing maker mentality and maker spaces in New Product Development

Matilde Bisballe Jensen

PhD Candidate - The Norwegian University of Science & Technology


Prototypes are valued design tools in the field of engineering design. They are used throughout the design process in many different varieties. Despite the wide variety there is a lack of research exploring, which prototypes perform best in the early stages of engineering design, also known as the Fuzzy Front End (FFE). Here requirement elicitation of unpredictable issues such as user behaviour is of high priority. Moreover rapid prototyping-tools are spreading from private maker spaces to industry. For companies to unleash these new potentials of rapid making, they most have a clear understanding of the goals of their prototypes. My research and this presentation address these circumstances through the research questions: 1. What are the characteristics of an efficient prototype for eliciting requirements of unknown unknowns in the FFE of engineering design?

  1. What can companies learn from makerspaces to produce efficient prototypes in the FFE of engineering design?

  2. How can user researchers benefit from the possibilities of makerspaces to produce efficient prototypes in the FFE?


Matilde is PhD candidate in prototyping and prototypes' role in early stage product development at the Norwegian University of Science & Technology (NTNU). She has worked in the fields of human machine interaction in future autonomous cars as well as implementing maker mentality and makerspaces in Norwegian industry. Further she has conducted several in-depth user research projects in China, Uganda, Denmark and Nepal. In these studies she explored how different cultures affects the outcome and performance of human-centered design methods.